Refund & Returns Policy

Last updated: October 2, 2026

30-Day Return Policy

We want you to be satisfied with your purchase. If you are not happy with an item, you may return it within 30 days of delivery for a full refund or exchange, subject to the conditions below.

Return Conditions

  • Items must be unused, undamaged, and in their original packaging
  • Include all accessories, manuals, and components that came with the product
  • Clearance and final-sale items are not eligible for returns
  • Items that have been altered, assembled, or show signs of use may not qualify

How to Start a Return

  1. Email us at orders@westrepublicgoods.store with your order number and reason for return
  2. We will provide you with a return shipping address and any applicable instructions
  3. Pack the item securely in its original packaging
  4. Ship the item back to us (return shipping costs are the responsibility of the customer unless the item arrived damaged or defective)

Refund Processing

Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds are issued to the original payment method. Please allow additional time for your bank or card issuer to post the credit to your account.

Damaged or Defective Items

If your item arrived damaged or defective, contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you, including return shipping.

Exchanges

To exchange an item for a different size, color, or product, follow the return process above and place a new order for the item you want. This is the fastest way to get your replacement.

Questions?

Contact us at orders@westrepublicgoods.store and we will be happy to help.